Chick-fil-A is best known for its crispy chicken tenders and sandwiches. When you need a little something extra on the side, its signature waffle fries — the chain’s most-ordered item — get the job done. Chick-fil-A uses Idaho potatoes and cooks all of its fries to the same temperature and crispiness; if you want them extra-crispy, all you have to do is ask.
Fast food restaurants often prepare food in advance to keep up with demand and ensure low wait times, but that could lead to soggy fries if you don’t get them as soon as they’re out of the fryer. If you want them extra-crispy, just ask the person at the counter and they should heed the request. If ordering through the app, scroll down to the special instructions box and request crispier fries. The downside to ordering through the app is you don’t know if they accepted the request until you receive your food. But Chick-fil-A’s turnaround times mean you hardly ever come across those soggy fries in the first place.
Chick-fil-A fries have a quick turnaround
Soggy fries aren’t common at this fast-casual spot due to how frequently they’re ordered (we rave about them in our ranking of fast food fries), so you likely don’t have to worry too much. However, if you stop at Chick-fil-A during slower hours, you’re more likely to get older fries.
Some customers claim you can’t ask for well-done fries, but this likely depends on each individual location. Others suggest that Chick-fil-A only keeps its fries in the warmer for five minutes and in the chute (where fries are grabbed and packed into orders) for two minutes; this prevents them from getting soggy in the first place. If you try to order extra-crispy fries and get turned down, try popping them in the air fryer for a few minutes when you get home. This helps achieve that perfect extra-crispy exterior and resolves any concerns about sogginess.
